Terms of service

TERMS OF SERVICE – LUNOVA OFFICIAL

Welcome to Lunova Official. By accessing our website or placing an order, you agree to the following Terms of Service.

1. GENERAL CONDITIONS

By using our site, you confirm:

  • You are at least 18 years old or have parental permission.

  • You provide accurate and truthful information.

  • You will not use our services for illegal or abusive purposes.

We reserve the right to refuse service to anyone for any reason at any time.

2. PRODUCTS & PRICING

We reserve the right to:

  • Modify product descriptions without notice.

  • Change prices at any time.

  • Cancel orders due to errors, stock issues, or suspicious activity.

Product images are illustrative. Actual product may vary slightly.

3. INTERNATIONAL SHIPPING

We ship worldwide using international suppliers.
Delivery times are estimates only.

We are not responsible for:

  • Carrier delays

  • Customs delays

  • Import fees or taxes

  • Undelivered packages due to incorrect addresses

4. PAYMENT & SECURITY

All payments are encrypted and processed securely by third-party gateways.
We do not store your card information.

5. ORDER ACCEPTANCE

Orders may be:

  • Verified

  • Held

  • Cancelled
    if fraud is suspected.

We are not obligated to fulfill orders if verification fails.

6. RETURNS & REFUNDS

Refunds, returns, and replacements are governed strictly by our Refund & Return Policy.

7. ACCOUNT TERMINATION

Accounts may be suspended for:

  • Refund abuse

  • Chargeback abuse

  • Fraud

  • Violations of policy

8. LIMITATION OF LIABILITY

We are not liable for:

  • Loss or damage caused by misuse

  • Delivery issues

  • Customs actions

  • Damages exceeding purchase price

9. INTELLECTUAL PROPERTY

All website content belongs to Lunova Official.
Unauthorized use is prohibited.

10. GOVERNING LAW

These terms are governed by the laws of the business operating jurisdiction.

11. CHANGES TO TERMS

We may update these terms at any time without notice.
Your continued use of the site confirms acceptance of changes.

12. CONTACT

📧 support@lunovaofficial.com
🌐 lunovaofficial.com